AV Support
Welcome to Boardroom In A Box, your dedicated partner in seamless AV support solutions.
Specializing in comprehensive audio-visual integration, we cater to diverse industries with tailored AV systems that enhance communication and collaboration.
Our expert team ensures smooth installations and reliable maintenance, optimizing your meeting spaces with intuitive technology that simply works.
Trust Boardroom In A Box for effective AV solutions designed to elevate your business environment.
Installation
Boardroom In A Box assists clients with End Point and Infrastructure installations, providing experienced engineers and installation technicians to carry out installations at your facility.
Installations also include
Design, Implementation, and configuration
Configuration and orientation of the equipment to the highest standard
Testing of the equipment is key, and this will be done thoroughly to ensure the full functionality of the systems.
Training for user adoption.
First-line troubleshooting
Service Level Agreements
We enable our clients to experience high-quality, reliable video conferencing that comes with maintenance and reporting solutions that allow for uninterrupted communication between various locations, without relying heavily on internal resources in order to achieve this.
Our engineers have a wealth of AV and VC experience in both SME and Enterprise environments and are fully certified across all supported brands.
Custom SLA’s are also created to meet particular business requirements.
In Warranty and Out-of-Warranty Support
Our highly skilled, certified IT professionals post-sales support teams are available to try and assist where products are out of warranty.
We facilitate all claims against manufacturer warranties for products purchased through us.
This is done through an experienced Service Centre Team in the Centurion offices.
Contact the Boardroom In A Box Helpdesk to request a quote to solve your issue or to extend the warranty.
Telephonic Support
Our Service Level Agreements (SLAs) ensure that all technical support problems are addressed and resolved promptly and efficiently within specific limits.
Our teams of highly qualified Service Desk Engineers have a wealth of expertise and experience, and according to our Customer Thermometer, consistently score over 90% for customer satisfaction and happiness.