Usually the room. Wrong input, frozen camera, audio that cuts in and out. A properly specified room starts on time without anyone touching a laptop.
Owl Labs, 2025
Not Microsoft’s servers. The local network, the wrong cable, an uncertified camera. The platform gets the blame. The room is the problem.
Martello, 2025
By then, the meeting has already failed. Our managed monitoring flags room faults before the calendar invite fires.
Martello, 2025
Most AV problems come from a hand-off — one company sells the gear, another installs it, a third is supposed to support it. Nobody owns the outcome. We do. From site assessment and system design through to cabling, commissioning and SLA-backed support, one team handles the whole scope. Certified by Logitech, Yealink, Barco and Microsoft. Based in Centurion, working nationally.
Every room is different. We scope, specify and install — then stay accountable for how it performs.
Brand-agnostic specification
Certified across Logitech, Yealink, Barco, Crestron and Microsoft. We specify what the room needs. If that means mixing brands, we will tell you why.
SA-installed, SA-supported
Centurion HQ. SA-based engineers. No offshore tickets, no ghost service desk. The person who installed your room is the person who picks up the phone.
An SLA you can hold us to
Defined response and restoration times. They go in the contract — not the brochure. We have supported rooms in South Africa since 2018 and we are still here.